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Privacy Policy

Molecule data

Effective August 17, 2022

How this Privacy Policy Applies

  1. This privacy policy (hereinafter referred to as the “Privacy Policy”), and any other documents referred therein, sets out the basis on which any personal and other information we collect from you and how it will be processed.

  2. Please read this Privacy Policy carefully to understand what data we collect from you, how we use it, when we will share it with third parties and what rights to your personal and other information you have.

  3. It is important that you have read and understood the present Privacy Policy before using Services. If you are not sure whether you understand all aspect of these documents, please contact us at at info@moleculedata.com and we will try to explain the aspects, which are not clear to you.

  4. We may update this Privacy Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Website or by sending you an email. If you keep using after a change, that means you accept this Privacy Policy.

What We Collect

  1. In order for you to use our Services, we need to collect and process some personal information. Depending on your use of the Services, that may include, but is not limited to:

    • your name;

    • email address;

    • phone number;

    • further information required to verify your identity.

  2. We may collect and process other information that you will be asked to provide on our Website:

    • your company details (name, address, code);

    • your Shopify electronic orders and your customers information;

    • credit card or other payment information (only required to purchase our Services).

  3. We may collect and process personal data that you will be asked to provide on our Website:

    • fill in forms on our Website;

    • register and use our Services,

    • subscribe to our newsletter,

    • receive promotional emails or any other marketing materials;

    • report a problem or provide any feedback with our Services; or

    • complete any surveys on our Website.

  4. We may collect the following analytical data during each of your visits and use of our Services:

    • your Google Adwords and Google Analytics data;

    • your Facebook Ad Manager data;

    • technical information about your device;

    • details of your visits (e.g. length of visits, clicks, etc.);

    • details of conditions and symptoms searched;

    • your IP address, operating system and browser type;

    • information about which app store.

    • your Snapchat Ad Manager data;

    • your TikTok Ad Manager data;

    • your Pinterest Ad Manager data;

How we Use this Information

We use the information we collect for the following purposes:
  1. To keep your account secure;

  2. To enable us to provide you with our Services, and to improve, promote, and protect our Services;

  3. To set up and administer your account, contact you, and customize your experience on our Website;

  4. To track use of the Services so that we can improve our Services.

How this Information is Shared

  1. We may use technical service providers to operate and maintain our Services, who act as our processors based on a data processing agreement. In addition, we do not transfer your personal information to third parties - with the exception, when applicable, of the purposes listed below:

    • If we are required on the basis of EU law or the law of a Member State to disclose or share your personal data.

How we protect your information

  1. We protect your personal data using a range of physical, operational and technological safeguards that prevent unauthorized access to and disclosure of it. When no longer required, personal information is destroyed, anonymized, or disposed of using secure methods

Retention

  1. We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights.

  2. After the processing of your data is no longer necessary for the purposes outlined in section 3 or your account is deleted we will securely and separately store some of your data in accordance with statutory retention obligations applicable to us.

  3. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Website, improve our Services or comply with legal obligations.

  4. If the processing of your personal data is no longer necessary for any purpose it is securely erased.

Your Rights

  1. Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include:

    • the right to be informed about your data we are processing;

    • the right to object of processing your data;

    • the right to erasure / ‘Right to be forgotten’ of your data;

    • the right to restrict of processing your data;

    • the right to your data portability;

    • the right to rectification of you data;

    • the tight to complain.

  2. You can file your express request to exercise your rights free from any charge, at any time, by using the contact details provided in this document (e.g. an email at info@moleculedata.com), or via your legal representative.

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